Reviews

Good service and good people

The woman at the front desk is so helpful and kind. Fast and easy process getting set up.

Very easy renting the unit.

Very helpful staff

Great experience, quick too

Been there over 5 years. They went on charges and nothing new.

RaGenica was very helpful and nice to work with!

RA Genica was very pleasant, and Mr. Max was also very pleasant. The culture there is great!!! I would recommend this place highly......

Great folks! Low priced compared to other places I checked but top notch service. Easy interaction. Very helpful. Highly recommend.

This is by far my favorite place to rent a uhaul from. The staff there is amazing.

Hello Just wanted all to know that I received excellent customer service hep from “RaGenica” RaGenica answered every question that I asked in a helpful manner. RaGenica also went above and beyond calling or looking up other UHAUL unit for larger space. You could tell she likes her job because of her great customer service skills. I wanted the manager to know that he has a valued employee. Keep up the good work RaGenica😀

This storage facility is awesome! The management is very hands on and helpful. The facility is immaculately clean, secure and safe! I would not rent from anywhere else!

I had a great experience with Gate 5 storage. They were kind and very eager to help me in any way possible. I used them before back in 2013 and they still had my information on file and kept detail record of what my previous request were. It made getting another unit with them very easy. The unit assigned to me was extremely clean for an out door storage unit. All in all it was an excellent experience.

Ms Stewart in this office knows her stuff! She is very friendly, professional, and very helpful I wish I could steal her for my office. Promote her now she is a jewel.

Ms. Stewart was a tremendous blessing to me & my family Excellent customer service and great deals for military as well

Gate 5 Self Storage would get more than 5 stars if they were available! When we arrived, Ragenica was wearing a mask and deep cleaning the interior of a rental truck, which made me feel they are taking safety seriously in this COVID world. She was really on top of things and already expecting us. She worked swiftly to take care of our needs. She is a great representative of Gate 5. Additionally, the whole place is clean and neat, indicating their attention to maintenance of the place. I highly recommend them for your storage needs!

Great pricing and friendly staff. Made the entire process simple and quick! Would definitely recommend for all your storage needs.

I stopped in on Friday to inquire about a storage unit and Amber was really awesome! She went over several options and answered all of my questions.

So helpful and professional. They take care of their costumers, especially military, Veteran's and their families.

The black lady in this office knows her stuff! She is very friendly, professional, and very helpful!

The best storage facility in South Augusta.

Friendly professionals, Ra'Genica was excellent and made it a wonderful experience at renting a storage unit and Amber was wonderful renting the truck from. This place is clean and secure. Would recommend to other people.

Love this place! Prices are great, friendly staff, and excellent location!!!

Great service ! We had alot of questions and the employee very patiently answered each one. She wqs very friendly and she made sure the we had everything we needed and rented the right truck. We are very grateful.

I had a great experience! Mrs. Ra'Genica was awesome! She explained everything and answered all my questions and concerns

Great experience, friendly, wonderful helpful staff, clean units. Well protected and monitored property. I would recommend this business to anyone that needs storage or truck rentals.

Friendly staff very helpful about my needs seemed glad to help prices very affordable

Great storage and I like how the access is limited to the customer only.

Pleasant, professional and knowledgeable staff. Safe and secure with easy access. Very convenient

Everyone here was great. They made the whole process easy and even enjoyable. I would recommend them to anyone looking for a secure and friendly place to store their belongings.

Great customer service and facilities are very clean.

Great staff. ... best place to get storage

The service is over the top excellent. I called the office after 5p and I didn’t arrive to the office until 5:45p and Mr Max waited on me before he completely closed the office. The staff is very friendly and very helpful.

Excellent service, awesome customer relations!!! This is your BEST facility for storage!!!

Great place to rent from

The staff are very professional, patient with clients, helpful in every way. I have had my personal belongings in. Gate 5 Self Storage since December 2015 and I am a truly satisfied customer. They talk to you with respect and listen to your problems when you call and are sympathetic to any hardships you maybe experiencing. They take time out for customers and don't rush you off the phone. Thanks so much to Beverly and the entire staff of Gate 5 Self Storage for all of the assistance you all have given me over the couple of years, I appreciate you all.

Matt and Kikkie went out of their way to help me in a last minute move. I walked in with many questions and they had no problem researching and providing solutions to all of them! We all found out how many types of moving supplies you can fit into a mid-size compact car.... very interesting. So refreshing to know that TRUE customer service is still ALIVE!!!! Thank you so much!!!!

Excellent experience with this company. I rented a U-Haul for a move and the woman that assisted me went well above and beyond, even out of her way to help me. I would definitely use this company again!!

Fantastic customer service. The managers will do everything to help you out. Very close to Ft. Gordon. Gate hours of 5am - 10pm works with my schedule. Clean property. Helpful having the free truck. Would easily refer my friends

Thank for assisting me in time of need. Upon my arrival to Gate 5 storage I was greeted by Ra'Genica who gave me the best service a person can ask for. Everything is greatly appreciated!

Someone in our family recommended you. We like the facility.

I give them 5 stars for excellent customer service and great prices

Friendly service, reasonable pricing, clean storage areas, and secure storage.

I've been with Gate 5 for nearly 10 years, and I have been happy with their service. I would definitely recommend them to others.

A+++++++++++ very good customer service. This is a great place to do business

Always receive invoices on time. Management very helpful and responsive of any needs I may have.

Great ms. BEVERLY was awesome

The managers here are really helpfully and down to earth. Will guide you to the right size that you need. Super location. Looked at other facilities in the area and I really felt comfortable at Gate 5

The best storage company in the area

I have has a unit for over a year for varies items at times. The staff is very helpful and the manager is very nice and willing to work with you and takes what you have to say into consideration. Very safe and secure. Looked around other places and this by far had the best service and price for me. :)